January 10th, 2014
As part of Surrey County Council’s commitment to ensuring that residents are well informed about where to go for information and advice on adult social care and support available, the Directorate has launched a survey to find out more about self funders’ understanding of social care, its costs and services as well as gain more insight into their current caring arrangements, awareness of local community support and natural sources for information and signposting.
The survey forms part of a wider piece of work that will help us design our future information and advice strategy to better meet the needs of that section of the population who fund their own care, or will do so in future.
As well as the online survey there will be paper-based questionnaires distributed through key health and community outlets.
A number of qualitative focus groups with local residents is also taking place this month which be an invaluable benchmark for what we know about people who pay for their own care.
The new Care Bill, due to come into effect in April 2015, sets out a responsibility for Local Authorities to provide information to the wider public including people who can fund their own care, as opposed to providing it solely to people who are eligible to receive social care support. This is an obligation to provide information for all local residents, on the services available to help people stay well, independent and safe in their communities and also signpost residents to independent financial advice.
The survey will run throughout January and early February. Please ask all those eligible, including your own family members, to take the time to complete it and help shape the strategy in the future. You can access the survey at: